A broad technical foundation
My experience spans databases, networks, operations, systems and technical support. I enjoy understanding how the pieces fit together and helping people make technology work for them.
Payments, operations & infrastructure
My first IT position involved supporting a check and credit card processing application as a Customer Services Technical Support Specialist. I also managed end-of-day operations and supported the systems and network behind a datacenter with more than 40 active servers and a 100-node routed network.
That work included helping design, configure, install and implement a colocation and backup facility, building hands-on experience across both systems and networking.
Systems & database migrations
At ClearTran, I gained experience upgrading and migrating systems and networks, including moving a Windows 2000 environment to Windows Server 2003 and assisting with the transition from SQL Server 2000 to SQL Server 2005.
Those earlier projects deepened my interest in databases and laid the groundwork for the infrastructure migration work I do today.
Application support & web development
I later supported a third-generation voice recognition application as a Support Engineer in an Operations department.
My interests also expanded into web development for personal and business websites. This website is one example of how I bring technical work and clear, usable design together.
Cloud, security & AI
Today, I work as a Senior Technician for a managed service provider. My work includes migrating onsite Hyper-V infrastructure to Microsoft Azure and managing the installation and monitoring configuration of managed detection and response systems, including SentinelOne, Darktrace and Mantix4.
I’m also developing AI applications, support workflows and readiness assessment tools. You can explore AI Guidance now, with additional examples to follow as my work develops.
